Terms and Conditions 

Welcome to ProsperVest Pty Ltd (referred to as "we", "us", or "our").

By accessing or using our website, submitting your details through any of our online forms, or engaging with our services, you agree to these Terms and Conditions.

If you do not agree, please do not use our website or provide your information.

1. Description of Services

ProsperVest Pty Ltd provides services that may include property education, financial guidance, wealth planning, appointment scheduling, comparison services, energy consultation, AI assisted communication, lead qualification, and related advisory information.

We do not provide legal, tax, or formal financial advice unless explicitly stated and backed by an accredited professional.

2. Eligibility

By using our website or submitting your details, you confirm that:

• You are at least 18 years old.
  
  
• You are providing accurate and truthful information.
  
  
• You have the legal right to enter into this agreement.
  
  

3. User Consent for Contact

When you submit your details on our website, Facebook form, or any advertising form linked to ProsperVest Pty Ltd, you expressly agree to be contacted by us.

This includes contact through:

• Phone calls
  
  
• SMS messages
  
  
• Email
  
  
• WhatsApp or similar digital communication tools
  
  
• AI assisted voice calls
  
  
• Automated or manual dialling systems
  
  

You agree that:

• Contact may occur for follow-up, qualification, product information, appointment booking, or service delivery.
  
  
• Message and data rates may apply based on your provider.
  
  
• You may receive multiple communications related to your enquiry.
  
  

You can opt out anytime by contacting us or replying with "STOP" for SMS messages.

4. Consent Requirements

Your consent includes the following:

• Permission for ProsperVest Pty Ltd to store and use your information for the purpose of responding to your enquiry.
  
  
• Permission to receive recurring communications unless you withdraw consent.
  
  
• Permission for us to use your submitted data for verification, qualification, and appointment scheduling.
  
  

We do not contact individuals who have not directly submitted their information.

5. Opt Out and Communication Control

You can opt out of communication at any time using the following:

• SMS: Reply "STOP"
  
  
• Email: Click "unsubscribe"
  
  
• Phone: Request removal verbally
  
  
• Written request: Submit through the contact form on our website
  
  

We will respect and process opt out requests promptly.

6. Accuracy of Information

You are responsible for ensuring that any information you provide is correct and up to date.
ProsperVest Pty Ltd is not responsible for delays or issues caused by inaccurate or incomplete information.

7. No Guarantees or Warranties

All information provided through our website, calls, documents, or advisory sessions is general in nature and should not be taken as financial or legal advice.

ProsperVest Pty Ltd does not guarantee:

• Specific financial outcomes
  
  
• Property performance
  
  
• Loan approval
  
  
• Investment returns
  
  
• Eligibility for government schemes
  
  

Any decisions you make are your responsibility.

8. Third Party Services

We may refer you to third party services that include property groups, finance brokers, advisors, comparison services, or related partners.

You acknowledge that:

• Third parties operate independently.
  
  
• ProsperVest Pty Ltd is not responsible for third party actions or outcomes.
  
  
• Any agreement between you and a third party is separate from these terms.
  
  

9. Data Collection and Privacy

ProsperVest Pty Ltd collects information you willingly provide through:

• Website forms
  
  
• Facebook or social media lead forms
  
  
• Phone calls
  
  
• SMS or WhatsApp
  
  
• Online ads
  
  

We collect only what is needed to deliver our services.

Your information may be used for:

• Contact and follow-up
  
  
• Service qualification
  
  
• Appointment scheduling
  
  
• Compliance and verification
  
  
• Internal analytics and call quality improvements
  
  

Our Privacy Policy explains how your data is stored, protected, and used.
By accepting these terms, you agree to our Privacy Policy: https://prospervest.com.au/privacy-policy 

10. Use of AI and Automated Technology

You agree that some communication, qualification, or appointment processes may use AI voice systems or automated technologies.

This may include:

• AI assisted outbound calls
  
  
• Scripts generated from user input
  
  
• Automated data collection and decision logic
  
  

All AI communication aims to reflect your original enquiry and maintain accuracy.

11. Intellectual Property

All content on the ProsperVest Pty Ltd website including text, images, branding, designs, software, AI prompts, scripts, and processes are the property of ProsperVest Pty Ltd.

You may not copy, resell, modify, or reuse any content without written permission.

12. Limitation of Liability

To the fullest extent permitted by Australian law, ProsperVest Pty Ltd is not liable for:

• Loss of income
  
  
• Loss of profit
  
  
• Missed opportunities
  
  
• Incorrect decisions made using our general information
  
  
• Delays in communication
  
  
• Third party outcomes
  
  

Your use of our services is entirely at your own risk.

13. Indemnity

You agree to indemnify and hold ProsperVest Pty Ltd harmless from any claims, losses, damages, or legal costs arising from your use of our website, services, or communications.

14. Changes to Terms

ProsperVest Pty Ltd may update these Terms and Conditions at any time. Updates will be posted on this page with the new effective date.
Your continued use of the website confirms acceptance of any updates.

15. Contact Information

For questions or concerns, please contact:

ProsperVest Pty Ltd
info@prospervest.com.au
0422 761 539
Unit 3/21 Vale Street, North Melbourne, Victoria 3051 Australia